Two-Way Texting/Email Services
Save time and money by using our two-way texting and email services.
This cost-saving message delivery options offer a convenient, quick and reliable way to receive your messages. Two-way texting or emailing eliminate the need for you to call us back to retrieve your messages. These services will save you time and reduce your costs while increasing your response time to your callers.
How it Works
One of our professionally certified call agents will answer your incoming calls and gather the message detail. Your message is then saved and instantly texted or emailed to you. Once you have received your message, just reply back confirming you received it. This gives us the assurance that your message is delivered in accordance with your specific instructions. It’s that simple!
Process Flow
- Agent gathers message detail
- Message delivered
- View your message
- Message receipt confirmation
Key Features
- Improves response time
- Fee included in base rate
- No need for pen and paper
- Easy message acknowledgment
Key Benefits
- Saves time and money
- Improves customer service
- Received messages on the go
- No message delays
